This document constitutes the binding legal agreement between you and gl99 governing your use of the gl99 platform and all related services. Please read it carefully before registering or placing any wager.
Key things to know before you read the full Terms & Conditions
You must be at least 21 years of age to register and use gl99. Age verification is mandatory before any withdrawal can be processed. Misrepresenting your age is a material breach of these Terms and will result in permanent account closure and forfeiture of any balance.
Each player may hold exactly one gl99 account. Creating multiple accounts — whether using different mobile numbers, identities, or devices — is strictly prohibited and constitutes fraud. All associated accounts will be suspended and all balances forfeited without recourse.
gl99 is an online entertainment platform operating for the Philippines market. Access from jurisdictions where online gambling is prohibited is not permitted. It is the player's sole responsibility to verify that their local laws permit participation before registering.
All promotional bonuses, free spins, and cashback credits issued by gl99 are subject to bonus-specific terms, which form part of this agreement. Bonus funds may carry wagering requirements before withdrawal is permitted. Specific terms are disclosed at the time each offer is presented.
gl99 operates in Philippine Peso (PHP). All deposits, wagers, winnings, and withdrawals are denominated in PHP. Players depositing via USDT TRC20 will have funds converted to PHP at the prevailing rate at the time of transaction. gl99 is not responsible for exchange rate fluctuations.
gl99 provides deposit limits, session reminders, cooling-off periods, and self-exclusion. Using self-exclusion is a binding act — gl99 will not re-engage a self-excluded player with marketing communications during the exclusion period. Problem gambling support is available at all times.
In these Terms and Conditions, the following definitions apply unless context requires otherwise:
These Terms and Conditions constitute a legally binding agreement between you and gl99. By completing the account registration process on gl99, by depositing funds, or by placing any wager on the platform, you confirm that:
These Terms are effective as of the date of your account registration and remain in force for the duration of your use of the gl99 platform, including after account closure with respect to any obligations that arose during your active membership.
You must be at least 21 years of age to register and use gl99. This age threshold applies to all forms of gaming on the platform, including slots, live dealer games, sports betting, bingo, and all other wagering products. This requirement is consistent with the minimum gambling age applicable to casino-style online gaming in the Philippines.
You must provide accurate, complete, and current personal information during registration and at any point gl99 requests updated information. You must provide a valid Philippine government-issued identification document — including but not limited to a PhilSys National ID, Philippine passport, or LTO driver's licence — when completing KYC verification.
Each individual may hold only one gl99 account. Operating multiple accounts — whether using different mobile numbers, email addresses, payment methods, devices, or identities — is strictly prohibited. gl99 reserves the right to close all accounts held by the same individual and to forfeit all associated balances where duplicate accounts are identified.
gl99 is operated for the Philippine market. It is your sole responsibility to ensure that accessing and using gl99 complies with the laws of your jurisdiction. gl99 does not make representations that its services are appropriate for use in jurisdictions outside the Philippines.
You are solely responsible for maintaining the confidentiality of your gl99 login credentials, including your registered mobile number and password. gl99 will never request your password through any channel. You must notify gl99 immediately via the support chat if you suspect unauthorised access to your account.
gl99 reserves the right to request identity verification at any time and will require KYC completion before processing a player's first withdrawal. Documents accepted include a valid Philippine government-issued photo ID and a recent selfie. gl99 will review submitted documents within 24 hours on business days. Failure to complete KYC within a reasonable period may result in account suspension.
You may close your gl99 account at any time by contacting support via live chat. Any remaining balance not subject to bonus wagering restrictions will be returned to your registered Philippine payment method following standard withdrawal processing times. Accounts cannot be closed while a withdrawal request is pending.
gl99 reserves the right to close, suspend, or restrict any account — with or without prior notice — where there are reasonable grounds to believe that a breach of these Terms has occurred, including but not limited to: fraud, identity misrepresentation, bonus abuse, collusion, use of prohibited software, or failure to complete required verification.
gl99 accepts deposits and processes withdrawals via the following Philippine payment methods: GCash, Maya, BPI, BDO, Metrobank, UnionBank, USDT TRC20, and Coins.ph. Availability of specific payment methods is subject to change. The minimum deposit is ₱100. gl99 does not impose a deposit fee, though your payment provider's own terms may apply.
Withdrawals are subject to the following conditions:
GCash and Maya withdrawals are typically processed within one hour for verified accounts. Philippine bank transfers (BPI, BDO, Metrobank, UnionBank) are processed within the same business day in most cases, with a maximum of one business day. USDT TRC20 withdrawals typically clear within 15–30 minutes following approval. These timeframes are operational targets, not guarantees, and may be affected by third-party processing times outside gl99's control.
All transactions on gl99 are denominated in Philippine Peso (PHP). Funds deposited via USDT TRC20 are converted to PHP at the prevailing market rate at the time of transaction. gl99 is not responsible for foreign exchange rate movements that may affect the PHP value of crypto deposits or withdrawals.
All games available on gl99 — including slots, live dealer games, sports betting markets, bingo, Plinko, and all other wagering products — operate under the rules published by the relevant game provider. gl99 does not modify the certified RTP (Return to Player) percentages of any game from their independently certified values.
In the event of a game malfunction, technical error, or communication failure that affects the outcome of a wager, gl99 reserves the right to void the affected round and return the wager amount to the player's account. gl99 is not liable for any losses or claims arising from a game malfunction. The decision of gl99 with regard to malfunction resolution is final.
Sports betting markets on gl99 are subject to the specific rules of each sport and market type, which are disclosed within the betting interface. gl99 reserves the right to void bets placed on markets that are subsequently suspended, cancelled, or affected by events outside the parameters of the original market definition.
Minimum and maximum bet limits apply across all gl99 game categories. These limits are displayed within each game or betting interface and may vary by game, market, VIP tier, and account standing. gl99 reserves the right to adjust individual player bet limits at its discretion.
All bonuses, free spins, and promotional credits offered by gl99 are subject to these general terms and any additional terms specific to each promotion, which are disclosed at the time the offer is presented. Where there is a conflict between these general terms and promotion-specific terms, the promotion-specific terms prevail.
Bonus funds and winnings derived from bonus funds may be subject to a wagering requirement before they become eligible for withdrawal. The specific wagering multiplier applicable to any given bonus is stated in the promotion's terms. Wagering requirements are calculated on real-money wagers only; wagers placed using bonus funds do not contribute to bonus wagering requirements unless explicitly stated otherwise.
gl99 reserves the right to withhold or reclaim bonus funds and associated winnings, and to suspend or close an account, where gl99 reasonably determines that a player has engaged in bonus abuse. Bonus abuse includes but is not limited to: creating multiple accounts to claim a bonus more than once, using prohibited betting patterns designed to exploit bonus terms, or providing false information to qualify for a promotion.
gl99 operates a five-tier VIP loyalty programme (Bronze, Silver, Gold, Platinum, Diamond) based on monthly real-money wagering turnover across all gl99 game categories. Tier upgrades are applied automatically at the end of each calendar month based on the preceding month's qualifying turnover.
Weekly cashback credits are calculated on net losses (total wagers minus total winnings) for the preceding calendar week and credited to a player's account at the cashback rate applicable to their current VIP tier. Specific tier thresholds and cashback rates are published on the gl99 Casino page and are subject to change at gl99's discretion with reasonable notice.
gl99 reserves the right to modify, suspend, or terminate the VIP programme at any time. Players will be notified of material changes to the VIP programme terms with reasonable advance notice where practicable.
The following conduct is strictly prohibited on gl99 and constitutes a material breach of these Terms:
gl99 reserves the right to take immediate action against any account engaged in prohibited conduct, including account suspension, balance forfeiture, and referral to relevant law enforcement authorities.
gl99 is committed to providing a responsible gaming environment for all Filipino players. We recognise that for some individuals, gambling can lead to personal and financial harm. gl99 provides the following responsible gaming tools, all accessible from within your account settings:
21+ requirement: gl99 strictly enforces the minimum age of 21 years for all players. If you believe a minor has accessed gl99, please contact our support team immediately.
If gambling is causing you harm, please use gl99's self-exclusion tool and seek professional support immediately. gl99 encourages all players to gamble responsibly and to treat gaming as entertainment, not a source of income.
All content on the gl99 platform — including but not limited to the gl99 brand name and logo, website design, text, graphics, software, game interfaces, and promotional materials — is the property of gl99 or its licensed providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the gl99 platform for your personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any gl99 content without prior written consent.
To the fullest extent permitted by applicable law, gl99's total liability to any player arising out of or in connection with the use of the gl99 platform — whether in contract, tort, or otherwise — shall not exceed the total amount deposited by the player in the 30 days preceding the event giving rise to the claim.
gl99 expressly excludes liability for:
Nothing in these Terms limits gl99's liability for fraud, death, or personal injury caused by gl99's gross negligence, where such limitation would be unlawful.
gl99 collects and processes personal data in accordance with its Privacy Policy, which is available at gl99.asia/privacy-policy. By registering an account, you consent to the collection, processing, and storage of your personal information as described in the Privacy Policy. gl99 does not sell personal data to third parties. Data is processed solely for the purposes of account management, fraud prevention, KYC compliance, and service improvement.
gl99 reserves the right to amend these Terms and Conditions at any time. Where amendments are material, gl99 will provide reasonable advance notice to affected players via the registered contact method or by posting a prominent notice on the gl99 platform. Continued use of gl99 following the effective date of any amendment constitutes acceptance of the revised Terms. If you do not agree to amended Terms, you must stop using gl99 and may close your account in accordance with Section 4.3.
These Terms and Conditions shall be governed by and construed in accordance with applicable laws. gl99 is an online entertainment platform operating for the Philippines market.
In the event of a dispute between you and gl99, both parties agree to first attempt resolution through good-faith negotiation via the gl99 support channel. Where a dispute cannot be resolved informally within a reasonable period, gl99 and the player agree to submit the dispute to binding arbitration in accordance with applicable rules.
Decisions rendered by gl99 with respect to game outcomes, bonus determinations, and account standing are final, subject only to demonstrable technical error as determined by gl99's game audit logs.
For questions regarding these Terms and Conditions, or to exercise any rights provided herein, please contact the gl99 support team via the live chat function available on the gl99 platform at any time. Support is available 24 hours a day, 7 days a week, and is staffed by Filipino agents who can assist in English.
You may also reach the gl99 team by email — our contact address is displayed in the footer of every page on this site. Please include your registered mobile number and account username in any written correspondence to expedite resolution.
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21+ only · GCash & Maya supported · Certified RNG · Responsible gaming tools available